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How Do Households and Individuals Use the Internet?

How Do Households and Individuals Use the Internet?

Following data released by CyStat, in 2019, internet access in households increased and reached 89,6% compared to 86,2% in 2018.

85,5% of persons aged 16-74 years old are using the internet at least once a week. All persons aged 16–24 years old (100,0%) use the internet at least once a week. This percentage decreases with age, even though for individuals aged 65–74 years old the use of internet increased to 44,3% in 2019 compared to 37,5% in 2018. Persons with high educational level (97,3%) use the internet more frequently than persons with low educational level (55,7%).

Internet Use

The most popular internet activities are the following: use of instant messaging (88,6%), telephone calls over the internet/video calls (via webcam) over the Internet (84,0%), participation in social networks (83,3%), search of information about goods and services (83,2%) and reading news/ newspapers/magazines (81,9%).

91,6% of persons that used the Internet in the first quarter of 2019, used their mobile or smart phone to access the internet away from home or work, 26,1% used a laptop and 19,6% used a tablet.


Compared to 2018, the percentage of persons who use the internet for interaction with public authorities in 2019 increased from 41,7% to 50,3%. This is due to the increase of people using the Internet for obtaining information from public authorities’ websites (from 38,7% to 48,3%), downloading official forms (from 27,4% to 37,1%) and submitting completed forms (from 26,1% to 33,9%).


The percentage of individuals 16-74 years old making online orders during the first quarter of the year significantly increased to 36,2% in 2019 compared to 23,3% in 2018.

The most popular categories of goods/services ordered online were the following: clothes or sports goods (66,2%), travel arrangements such as transport tickets, car hire etc. (54,6%) and holiday accommodation (51,7%).

During the period April 2018-March 2019, 84,6% of persons aged 16-74 years old that bought or ordered goods and services for private use bought from sellers from EU countries, 44,2% bought from sellers from the rest of the world and 45,1% bought from sellers in Cyprus. 38,9% of these persons bought goods or services of value between 100-500 euro.


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